Frequently Asked Questions About Logistics ManagerTM

Q.	How is Logistics ManagerTM priced?
Q.	How is the software installed?
Q.	After the installation, how long will it take before we “go live” on the software?
Q.	How much training is required to get up and running?
Q.	Is data conversion from my existing system possible?
Q.	What printouts are automatically created within Logistics ManagerTM?
Q.	Will we be able to use our existing inventory of pre-printed billing forms?
Q.	What reports are available with Logistics ManagerTM?
Q.	What if I need custom reports?
Q.	Is there a limitation as to how many people we can have use the software?
Q.	Can the software be operated from any computer on the network?
Q.	Can remote users access the system?
Q.	Can my sales team or dispatchers get after hours access to orders using the software?
Q.	Can my customers trace shipments 24/7 via the Internet?
Q.	Can Logistics ManagerTM deal with multi-divisions within the same company?
Q.	Is it capable of handling multi-currency?
Q.	How does Logistics ManagerTM track sales commissions?
Q.	Can you set up a carrier in Canadian funds and a Bill To account in US funds and so on?
Q.	What kind of rating capabilities does Logistics ManagerTM have?
Q.	How is the rating calculated?
Q.	Does Logistics ManagerTM allow the ability to do custom or tariff rates with customer discounts?
Q.	Does it have a built in reminder and task management system to better manage special order parameters or to alert you of potential service failures such as late orders?
Q.	Does it have the ability to add Fuel Surcharge and Accessorial Charges before billing?
Q.	What mileage programs does Logistics ManagerTM integrate with?
Q.	What accounting software does Logistics ManagerTM integrate with?

Q.	How is Logistics ManagerTM priced?
A.	The software is quite reasonably priced for the functionality offered. Logistics ManagerTM is priced according to the number of user licenses and add-on modules required. Since our software solutions are modular and scaleable, a Trans+Plus Account Manager will help determine what type and size of system would best suit your company's needs and budget.

Q.	How is the software installed?
A.	Usually, a Trans+Plus Product Services Representative installs the software on-site. If you choose to have your own IT professional do the installation, they would have no problem following the written installation procedure provided or working with the assistance of a Trans+Plus Product Services Group member.

Q.	After the installation, how long will it take before we “go live” on the software?
A.	The “go live” date is scheduled when your company feels it is ready. “Going live”, depends on how quickly the maintenance section of the software is populated with the required data and the number of people to be trained. We ensure, however, that the whole process will not take anymore than a couple of weeks.

Q.

How much training is required to get up and running?

A.

We believe the right training enables a company to utilize the software to its full potential, faster. We therefore, offer comprehensive training designed for your success. The first day of training starts as soon as the software is installed. It familiarizes employees with the software and helps them build the essential databases. The second day of training is seminar based and is scheduled on a Saturday after the software is installed. A Trans+Plus Training representative is on-site during your “go live” date to reinforce the concepts previously taught and to offer any assistance as needed. Finally, follow up and accounting training is provided within one week after your “go live” date.

Q.	Is data conversion from my existing system possible?
A.	Yes, as long as your data is provided in a supported format that is suitable for conversion. A Trans+Plus Account Manager can help determine the possibility of what existing data can be converted to your new system.

Q.	What printouts are automatically created within Logistics ManagerTM?
A.	Logistics ManagerTM automatically generates the following: Bill of Lading, Carrier Confirmation, Customer Confirmation and Invoices.

Q.

Will we be able to use our existing inventory of pre-printed billing forms?

A.

Auto-print billing templates are included and allow your logo and company information to be inserted. However, if you already have an inventory of pre-printed forms, there is no need to waste the money you've already invested in them. Just supply Trans+Plus with a few blank samples. We can then format the text so that it will line up properly with the outline of your form. When you deplete your inventory and wish to discontinue use of your pre-printed forms, Trans+Plus can reset your billing back to a standard template and insert your logo and company information.

Q.	What reports are available with Logistics ManagerTM?
A.	Logistics ManagerTM has extensive reporting and flexible analysis capabilities. You can monitor profitability figures daily, monthly, quarterly or yearly to make better decisions and gain more financial control.

Q.	What if I need custom reports?
A.	Trans+Plus has programming staff that can easily create custom reports specifically to your company's requirements. Contact us for details.

Q.	Is there a limitation as to how many people we can have use the software?
A.	The program is designed to have an unlimited user capacity, but is restricted to the number of concurrent user licenses you purchase or the number of users you are authorized to have simultaneously access the software. Additional user licenses can be added at any time to accommodate growth in your company.

Q.	Can the software be operated from any computer on the network?
A.	Yes, you may log into any Windows ® based computer where the software is installed.

Q.	Can remote users access the system?
A.	Yes, Logistics ManagerTM can manage multiple offices over a Wide Area Network. Users can access the system remotely using Terminal Server technology.

Q.	Can my sales team or dispatchers get after hours access to orders using the software?
A.	Yes, Logistics ManagerTM along with the Freight AssistTM module gives you secure access to your orders via the internet, 24 hours a day, 7 days a week.

Q.	Can my customers trace shipments 24/7 via the Internet?
A.	Yes, Logistics ManagerTM along with the Freight AssistTM module allows you to set up secure customer access to their shipments via the internet, 24 hours a day, 7 days a week.

Q.	Can Logistics ManagerTM deal with multi-divisions within the same company?
A.	Logistics ManagerTM with the corresponding number of Division Licenses allows for distinct management of divisional orders and revenue. Separately branded printouts are generated for each of your company's divisions. Similarly, posting to separate general ledgers within your accounting system can be done by division.

Q.	Is it capable of handling multi-currency?
A.	Yes, both the customer and carrier profiles include a currency designation. Most reports are reflective of multi-currency and have the option of converting everything to your selected trade currency.

Q.	How does Logistics ManagerTM track sales commissions?
A.	The sales commission report is based on the user-defined percentage of the profit that the designated salesperson receives. It is calculated on a per order basis for a designated date range.

Q.	Can you set up a carrier in Canadian funds and a Bill To account in US funds and so on?
A.	The multi-currency functionality offered in Logistics ManagerTM easily allows you to determine the profitability of an order when the currency of the customer and carrier do not match. You see the profitability as you assign the carrier payable to the order.

Q.	What kind of rating capabilities does Logistic ManagerTM have?
A.	It has automatic rating for spot quotes, rate quotes and lead quotes and is set up for the creation of rate tables by zones, city, state or province. Logistics ManagerTM allows you to easily search for records of all previous rates by customer, lane, carrier, etc.

Q.	How is the rating calculated?
A.	Rating in Logistics ManagerTM can be calculated for TL, Cartage and LTL, by skids, crates, pallets, weight, item, mileage, truckload, flat rate, feet, or cubic volume.

Q.	Does Logistics ManagerTM allow the ability to do custom or tariff rates with customer discounts?
A.	Customer discounted rates can easily be added to the system. A Trans+Plus representative can show you how.

Q.	Does it have a built in reminder and task management system to better manage special order parameters or to alert you of potential service failures such as late orders?
A.	Logistics ManagerTM has the ability to allow users to define their own service levels and set pre-warning times for each service level.

Q.	Does it have the ability to add Fuel Surcharge and Accessorial Charges before billing?
A.	Logistics ManagerTM accurately tracks Fuel Surcharges and Accessorial Charges within the software.

Q.	What mileage programs does Logistics ManagerTM integrate with?
A.	Logistics ManagerTM has Mileage Integration Modules for PC*Miler ® and ProMiles ®.

Q.	What accounting software does Logistics ManagerTM integrate with?
A.	Accounting Integration modules are currently available for: ACCPAC ®, Business Vision ®, Great Plains ®, M.Y.O.B. ®, New Views ®, Peachtree ®, Simply Accounting ® and QuickBooks ®. It can also integrate with many accounting packages that are developed and managed “in house”. Check with a Trans+Plus Product Services account representative to see if your custom accounting package applies.